Terms & Conditions

Effective November 2, 2026

Details for your petals, floral designs, and bouquet preservation order.

1. Your Lavish Three order

These purchase terms apply to Lavish Three’s wedding petal confetti, decorative petals and foliage, bouquets, arrangements, and pressed bouquet preservation. Read them alongside the product description, your order details, our Terms of Service, and our Refund Policy. Any specific written service agreement we both accept controls if it conflicts with these purchase terms.

Please contact info@lavishthree.com before purchasing if you need a particular flower, color, delivery date, or design detail. A request is confirmed only when we accept it in writing.

2. Petals, bouquets & arrangements

Our botanical materials vary with the flowers available. Blends, seasonal ingredients, petal proportions, and finished designs may differ slightly from photographs. Quantities described as handfuls and coverage estimates are planning guides; individual handfuls and the fullness of an aisle or table display vary.

Confirm your venue permits dried petals and foliage before ordering. Our products are for decorative use, not food. Keep loose petals and small botanical pieces away from young children and pets. Store them dry, away from heat and direct light, and follow the care information supplied with your order.

3. Sending flowers for preservation

Bouquet preservation is offered by shipping only. Request our current shipping instructions and delivery address before sending flowers. Label the package with your name and order number, pack carefully, and arrange timely shipment. You are responsible for the cost of sending your bouquet to us unless your written order states otherwise.

Flower condition when received affects what we can preserve. Carrier delays, inadequate packaging, age, and moisture can reduce usable flowers. If the bouquet cannot be preserved, we will contact you about options and apply our Refund Policy. We cannot replace the sentimental value of original flowers.

Tell us about any ribbon or other keepsake before sending it. Include personal items only after we confirm that they are suitable for the selected frame. Please do not send irreplaceable valuables.

4. Preservation, design & timing

Our current estimated completion time is 6–9 months. This is an estimate, not a guaranteed completion or delivery date. We will communicate material delays and discuss available options if we cannot complete your order as agreed.

Your selected Cherished Bouquet, Meadow Grace, or Tender Embrace style guides the composition. We select usable flowers to suit the frame and layout; an entire bouquet may not fit. We will seek your agreement before changing the purchased frame size or charging for additional work.

Let us know your design priorities before work begins. We will confirm any available design review and revision process for your order in writing. Changes requested after pressing, assembly, or sealing may be impractical; any additional charge requires your approval first.

Arrange the return of unused flowers or bouquet accessories with us before sending them. Unused materials are not automatically included with the finished frame. We will confirm what can be returned and any related shipping costs.

5. Payment, dispatch & delivery

Prices, shipping charges, taxes, and any payment schedule are shown at checkout or in your accepted written quote. Any agreed outstanding balance must be paid before the finished order ships. These terms do not establish a separate deposit or installment program.

Provide an accurate delivery address and tell us promptly about changes. Once a parcel is with the carrier, rerouting may not be possible and delivery dates depend on the carrier. We will help investigate shipping problems and discuss an appropriate resolution for an undelivered order.

For Delayed Dispatch, the agreed shipping schedule is separate from production timing. Changing a celebration date does not automatically cancel an order. Contact us before making plans around a revised delivery date.

6. Caring for your keepsake

Preservation changes flowers, and botanical color continues to evolve with age. UV-protective glass helps reduce light exposure but cannot prevent all fading. Display frames indoors in a dry location, away from direct sun, strong heat, and humidity. Unpack carefully and promptly after delivery.

Frames are intended as finished display pieces. Do not open a sealed frame or attempt to adjust its flowers yourself. Contact us about repair options first.

7. Cancellations, damage & refunds

Our Refund Policy explains cancellation eligibility, final-sale items, and remedies for damaged, defective, incorrect, or missing products. Please report delivery issues within 14 days with your order number and photographs, and keep the packaging while we assist you. Nothing here restricts rights available under applicable law.

8. Questions

Contact the Lavish Three team at info@lavishthree.com with questions about your purchase.